Will you deliver outside your delivery area for an extra fee?
At this point in our young company we are going to stick with a rigid delivery zone. This gives our drivers the best chance at making a good income. Please order cookies for pickup. They will be very warm when picked up at the store.
Can we call and make an order?
We ask that you use the online ordering built into the website. This assures a more accurate order and transfer of payment.
Can we pay when the driver delivers?
Not at this time. Please take advantage of the online ordering and payment on the website.
What is the earliest time in which I can receive an order?
Do you deliver coffee?
We are strongly looking into the possibility in the near future.
Do you cater?
No, but we will deliver to events. Please call to inquire about distance and the day of the event.
Are the platters delivered warm?
No, but they are delivered fresh.
Can we tip online?
Yes, at check out you will be given the opportunity to show your appreciation for your driver, the one with the WARM cookies.
What do you do if we order cookies as a gift and the recipient is not at home?
We will make every effort to deliver your gift in the time frame you have requested. We ask that you make sure the recipient will be available to recieve the order. At the Warm Cookie Company we know that this can be an inconvenience but in order to deliver a gift that you can be very pleased with it is neccessary to make sure someone is available to recieve it. At your request we will leave the cookies in a sealed bag hanging on the door. We are unable to make mutiple attempts to deliver the gift.
Do you have a healthy or allergy free cookie?
Not at this time. We are always looking to improve our business model.
Do your cookies contain nuts?
We have cookies that contain nuts and those that do not. We take great attempts not to cross contaminate. However, we cannot guarantee that our nutless cookies do not contain nuts.
Do you supply retail accounts?
Yes, please call for details
Where do you get your coffee?
We are very excited to be using a local company, "Chaney Brothers Coffee' out of Crawford Texas. They order beans from all over the world and roast them in their store.